Office Depot Customer Reviews

Store Ratings* Summary

Overall Rating: Overall Rating: 8.7


Office Depot
BizRate Certified Ribbon Customer Certified
Over 675,000 customers have rated this store since 1999
Would Shop Here Again On Time
Delivery		 Customer
Support		 Products Met Expectations
Would Shop Here Again: 8.9
On Time Delivery: 9.0
Customer Support: 8.6
Products Met Expectations: 9.0
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*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of Office Depot

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Would Shop Here Again: 7.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 9.0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jan 5, 2009
I received only one of my two shipments. I believe the other one is scheduled to be shipped today. I would have preferred they both be shipped at the same time. I was not offered this choice.
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Would Shop Here Again: 9.0  Would Shop Here Again
On Time Delivery: 2.0  On Time Delivery
Customer Support: 9.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jan 5, 2009
The item was not delivered next day as promised. All information stated it would be delivered on 12/31, but item was not delivered until 1/2/09. This was not a major problem but should be noted.
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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jan 5, 2009
OK
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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jan 5, 2009
Very Happy
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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jan 4, 2009
I ordered...you delivered much faster than expected. I'm very happy with my purchase and the manner the entire experience was handled. Thanks for making my Holiday shopping much easier!
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Would Shop Here Again: 3.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 1.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jan 4, 2009
The online circular ad featured a free Sports bag which I did not receive. The Camera ad also featured the kit with carry case which I did not receive with either of the 2 cameras purchased. I purchased them for gifts which is the only reason I did... (more)
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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jan 4, 2009
I just wanted to add this comment about my buying experience with Office Depot. Well for one I think the prices and the merchandise is outstanding and I would check first the prices with Office Depot before I go any where else. And also I have ran... (more)
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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jan 4, 2009
very happy with service
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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jan 4, 2009
Provide name of shipper in tracking information
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Would Shop Here Again: 6.0  Would Shop Here Again
On Time Delivery: 7.0  On Time Delivery
Customer Support: 3.0  Customer Support
Products Met Expectations: 7.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jan 4, 2009
Expected delivery time was between 8am to 7pm. That was too long. I wished it was narrow time (i.e 8 am to noon, noon to 4pm, 4pm to 7pm...)
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